Privacy Policy

Last updated: November 01, 2025

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our Service and explains your privacy rights and how the law protects you.

We use your personal data to provide and improve our services. By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined under the following conditions. These definitions shall have the same meaning whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for you to access our Service or parts of it.

  • Company (referred to as either “the Company”, “We”, “Us”, or “Our”) refers to Sokher Device Care, located at Jamuna Future Park, Dhaka, Bangladesh.

  • Cookies are small files placed on your computer or mobile device that store browsing information.

  • Country refers to Bangladesh.

  • Device means any device that can access the Service such as a computer, smartphone, or tablet.

  • Personal Data means any information that relates to an identified or identifiable individual.

  • Service refers to the Website.

  • Service Provider means any person or company that processes data on behalf of the Company.

  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, duration of a page visit).

  • Website refers to Sokher Device Care, accessible at https://sokherdevicecare.com.

  • You means the individual accessing or using the Service, or the company or other legal entity on whose behalf such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide personally identifiable information, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Address, City, ZIP/Postal code, State/Province

  • Usage Data

Usage Data

Usage Data is collected automatically when you use the Service. It may include details like your IP address, browser type, pages visited, time spent on pages, and other diagnostic data.

When you access the Service via a mobile device, we may collect additional data such as your device type, operating system, mobile browser type, and unique device identifiers.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track activity and store certain information. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of the Service may not function properly without them.

Types of cookies we use:

  • Necessary / Essential Cookies: Required to operate the website and prevent fraudulent use.

  • Notice Acceptance Cookies: Remember whether you accepted our cookie policy.

  • Functionality Cookies: Remember your preferences such as login details or language choice.

For more information about cookies, please refer to our Cookies Policy.

Use of Your Personal Data

Sokher Device Care may use your personal data for the following purposes:

  • To provide and maintain our Service

  • To manage your account and registration as a user

  • To process transactions and fulfill purchase agreements

  • To contact you via email, phone, or SMS regarding updates or support

  • To send you promotional content (if you have opted in)

  • To manage your requests or inquiries

  • For business transfers, such as mergers or acquisitions

  • For data analysis and improving our Service and user experience

Retention of Your Personal Data

We will retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Transfer of Your Personal Data

Your information may be transferred to and processed outside of Bangladesh. We ensure that your data is handled securely and in accordance with this Privacy Policy.

Delete Your Personal Data

You may request deletion or modification of your personal data at any time by contacting us or updating your account settings. However, certain information may be retained as required by law.

Disclosure of Your Personal Data

Business Transactions

If Sokher Device Care is involved in a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.

Law Enforcement

We may disclose your data when required by law or in response to valid requests by public authorities.

Other Legal Requirements

We may disclose your information in good faith to:

  • Comply with legal obligations

  • Protect the rights and property of the Company

  • Prevent wrongdoing or investigate potential violations

  • Protect the safety of users or the public

Security of Your Personal Data

We take reasonable security measures to protect your information, but no method of data transmission over the Internet is completely secure. We cannot guarantee absolute security.

Children’s Privacy

Our Service is not directed toward children under 13 years old. We do not knowingly collect personal data from minors. If you believe your child has provided personal data, please contact us to remove it.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of such sites. We encourage you to review their policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly. You are advised to review this page from time to time for updates.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

📍 Sokher Device Care
Jamuna Future Park, Dhaka, Bangladesh
📧 support@sokherdevicecare.com
🌐 https://sokherdevicecare.com/contact-us